Soft Skill Lab: Public Speaking

A.Y. 2024/2025
3
Max ECTS
24
Overall hours
Language
Italian
Learning objectives
The course aims to provide knowledge and skills suitable for acquiring concrete personal and professional awareness of one's own value and the contribution that each individual can make in leading working groups and effective presentations, focusing in practice on the techniques needed to become professional communicators and have a proactive and constructive relationship with interlocutors, also using the English language.
The Course therefore combines Interpersonal Communication and Public Speaking techniques.
Expected learning outcomes
By the end of the course, students will have deepened and trained their communication and public speaking skills.
The aim is to enable participants to handle interlocutors, make interesting and engaging presentations, using the right terminology and calibrated and coherent non-verbal language.
Single course

This course can be attended as a single course.

Course syllabus and organization

Single session

Responsible
Lesson period
First semester
Course syllabus
We will focus on how to manage communication with different character types:
- avoid conflicts, interpret behavioral differences,
- structure an effective presentation and manage it,
- capture and stimulate the attention of listeners, knowing how to enhance the effectiveness of the information and messages transmitted,
- manage the questions in a way that is functional to the objectives,
-Handling objections
Practical exercises, role-playing and simulations of video presentations will be carried out.

Design of a Presentation: -finalization of objectives, functional structure and consistent with the objective,
- timing planning,
- processing, conducting, evaluating feedback from the public,
- Personal awareness of action/application
- Contact: listening, gaze, gestures, purposeful language
-How to capture the attention of the audience
-The profile of the listener
-The speaker's profile
- Identify and manage emotions
- The "psychological" management of listeners
-"Breaking the ice": how to generate empathic listening
-Examples of Icebreakers
-How to keep interest constant: captivating introduction and conclusion
-The relevance of non-verbal communication to reinforce messages: body language
-The appropriate use of the voice
-Stimulate audience participation
-How to activate and monitor the listening level
-Living with anxiety and fear
- The management of questions and the conclusion: how to stimulate them, prevent them, respond to aggressive ones in a way that is functional to one's thesis
-The importance of being the "director" of the presentation
- Manage presentation time
-The closure: how to concretize an appropriate closure
- How to grasp the feedback of the interlocutors
Prerequisites for admission
Proactive and inclined to train and get to know themselves.
Students unable to attend in person will be able to do so online via Teams.
Teaching methods
The course aims to provide knowledge and skills on interpersonal communication and public presentation techniques. The course includes a total of 24 training hours divided into theoretical lectures and practical exercises.
The teaching material and slides will be made available through Ariel (which is the University's special portal for educational sites)
Course attendance: compulsory, 75% attendance
Teaching Resources
Teacher's slides and in-depth material.
Assessment methods and Criteria
At the end of the course, students will be able to prepare and deliver effective presentations.
The final exam will consist of an oral presentation with slides on a topic chosen by the candidate.
The evaluation is based on two judgments: approved/disapproved
- University credits: 3
Laboratories: 24 hours
Professor: Torelli Carmela
Professor(s)
Reception:
9-12
In faculty after a mail to fix the meeting