The Role of Mediation in the Development of Human Capital in the Workplace
A.Y. 2024/2025
Learning objectives
This professional skills workshop aims to develop and strengthen specific cross-cutting skills. The abilities learned will help students through their education and enable them to acquire an initial toolkit of skills for a given professional field. These also include the general interpersonal and communication skills that are required for the world of work.
Expected learning outcomes
The professional skills workshop uses interactive and participative teaching methods to develop specific knowledge and skills in selected professional fields. This didactic approach aims to strengthen teamworking, knowledge sharing and problem-solving abilities, while also helping students to practically apply the skills and knowledge they have gained previously within a specific practical setting.
The workshop is open to a limited number of participants, enabling the organisation and monitoring of individual and group work so as to create the best possible opportunities for students to apply their knowledge and understanding gained.
Participants will gain an awareness of the workshop's underlying themes, giving them a grounding from which to form their own personal opinion on the topic at hand.
The workshop is open to a limited number of participants, enabling the organisation and monitoring of individual and group work so as to create the best possible opportunities for students to apply their knowledge and understanding gained.
Participants will gain an awareness of the workshop's underlying themes, giving them a grounding from which to form their own personal opinion on the topic at hand.
Lesson period: First week
Assessment methods: Giudizio di approvazione
Assessment result: superato/non superato
Single course
This course cannot be attended as a single course. Please check our list of single courses to find the ones available for enrolment.
Course syllabus and organization
Single session
Responsible
Lesson period
First week
Course syllabus
The workshop will take place in person between 17th and 21st February 2025
1) Introduction to the laboratory. Purpose and functions of the Human Resources Department in the company with particular reference to the area of HR: people recruiting and selection, training for the development of both technical and transversal knowledge and skills, diversity management and mediation.
2) People Recruiting Selection: how to search, how to read CVs, organize a selection (interviews, group dynamics, tests, etc.), how to recognize the right people.
3) Training as the key to developing both technical and transversal knowledge and skills. Training projects, funded plans, field training. Training and professional growth as a key resource for retaining talent.
4) Diversity Management and Mediation in the company: how diversity can become a resource for the company, how to mediate between cultures, needs, requirements, ... Equal opportunities in the company.
5) Recognize, develop and enhance transversal skills. Group dynamics to gain self-awareness, having fun with practice, of what soft skills are and how to develop them in ourselves and in others.
6) Final project: the students in groups will be asked to compete with the design of their own innovative proposal, following some guidelines provided by the trainers. The project will be presented in the classroom and will collect comments and suggestions from the public. Laboratory debriefing: comments and critical discussion of the path taken.
Timetable
17.02.25 h 14.00-18.00, classroom P7
18.02.25 h 14.00-18.00, classroom P7
19.02.25 h 14.00-18.00, classroom P7
20.02.25 h 14.00-18.00, classroom P7
21.02.25 h 14.00-18.00,classroom P7
1) Introduction to the laboratory. Purpose and functions of the Human Resources Department in the company with particular reference to the area of HR: people recruiting and selection, training for the development of both technical and transversal knowledge and skills, diversity management and mediation.
2) People Recruiting Selection: how to search, how to read CVs, organize a selection (interviews, group dynamics, tests, etc.), how to recognize the right people.
3) Training as the key to developing both technical and transversal knowledge and skills. Training projects, funded plans, field training. Training and professional growth as a key resource for retaining talent.
4) Diversity Management and Mediation in the company: how diversity can become a resource for the company, how to mediate between cultures, needs, requirements, ... Equal opportunities in the company.
5) Recognize, develop and enhance transversal skills. Group dynamics to gain self-awareness, having fun with practice, of what soft skills are and how to develop them in ourselves and in others.
6) Final project: the students in groups will be asked to compete with the design of their own innovative proposal, following some guidelines provided by the trainers. The project will be presented in the classroom and will collect comments and suggestions from the public. Laboratory debriefing: comments and critical discussion of the path taken.
Timetable
17.02.25 h 14.00-18.00, classroom P7
18.02.25 h 14.00-18.00, classroom P7
19.02.25 h 14.00-18.00, classroom P7
20.02.25 h 14.00-18.00, classroom P7
21.02.25 h 14.00-18.00,classroom P7
Prerequisites for admission
No special knowledge or skills are required.
Teaching methods
The workshop includes:
- lectures;
- laboratory teaching;
- testimonials from companies who has key role in HR and talk about innovative projects and how the talent are recruited and retained;
- role-plays
- team work.
- lectures;
- laboratory teaching;
- testimonials from companies who has key role in HR and talk about innovative projects and how the talent are recruited and retained;
- role-plays
- team work.
Teaching Resources
Texts, slides, references used in classrooom will be made available for the studends.
Assessment methods and Criteria
Evaluation will be based on:
- Attendance (at least 16 hours out of 20),
- Participation in class activities, discussions and writing assignments.
Assessment parameters will be active participation in class, contribution to the clarity and soundness of the final proposal (to be drafted in group).
- Attendance (at least 16 hours out of 20),
- Participation in class activities, discussions and writing assignments.
Assessment parameters will be active participation in class, contribution to the clarity and soundness of the final proposal (to be drafted in group).
- University credits: 3
Professional training laboratories: 20 hours
Professor:
Di Silvestro Bruna Monica Caterina
Shifts:
Turno
Professor:
Di Silvestro Bruna Monica CaterinaProfessor(s)