Planning, Organisation, and Monitoring in Healthcare Organisations
A.Y. 2024/2025
Learning objectives
· To acquire the ability to understand the meaning of the programming and control systems of results in the operating processes of healthcare companies both in the public and private / private accredited fields
· To acquire the ability to understand the significance of the programming and control systems and tools with respect to the institutional and managerial purposes of the healthcare company both in the public and private / private accredited fields
· To understand the relationships between programming and control systems and the concepts of effectiveness, efficiency and cost-effectiveness of the healthcare company both in the public and private / private accredited fields
· To acquire criteria through which to read the organizational structures of accredited public, private / private health companies and the policies adopted by public and private / private health institutions accredited in terms of human resources
· To acquire the ability to understand the significance of the programming and control systems and tools with respect to the institutional and managerial purposes of the healthcare company both in the public and private / private accredited fields
· To understand the relationships between programming and control systems and the concepts of effectiveness, efficiency and cost-effectiveness of the healthcare company both in the public and private / private accredited fields
· To acquire criteria through which to read the organizational structures of accredited public, private / private health companies and the policies adopted by public and private / private health institutions accredited in terms of human resources
Expected learning outcomes
Undefined
Lesson period: First semester
Assessment methods: Esame
Assessment result: voto verbalizzato in trentesimi
Single course
This course can be attended as a single course.
Course syllabus and organization
Single session
Prerequisites for admission
No prior knowledge required
Assessment methods and Criteria
Written test
30 Quiz with multiple choice answers an exact 3-5 alone (without penalty)
30 Quiz with multiple choice answers an exact 3-5 alone (without penalty)
Scienze tecniche di medicina di laboratorio
Course syllabus
· SSN-Historiographic Aspects - From the NHS to the Lombardy SSR;
· Business Organization - Concepts;
· Classification of health personnel
· New rules on public employment
· Planning and control in healthcare
· The health professions of the reference class
· Business Organization - Concepts;
· Classification of health personnel
· New rules on public employment
· Planning and control in healthcare
· The health professions of the reference class
Teaching methods
Frontal Lessons
Teaching Resources
· The manager of the health professions - role and prospects in the context of the Public Administration - Rosaria Alvaro - Giovanni Antonetti - Masssimo Guerrieri Wol - Mauro Petrangeli - EdiSES
· Management and performance in public health 2018 - Francesco Manca, Emiliano David Angius - Ipsoa - 2018
· Manage staff in Italian healthcare companies - context, policies, tools - Carlo De Petro - McGraw-Hill
· Health economics and management, Sector, system, companies, protagonists - Federico Lega - EGEA. 2018
· Management and performance in public health 2018 - Francesco Manca, Emiliano David Angius - Ipsoa - 2018
· Manage staff in Italian healthcare companies - context, policies, tools - Carlo De Petro - McGraw-Hill
· Health economics and management, Sector, system, companies, protagonists - Federico Lega - EGEA. 2018
Scienza tecniche mediche applicate
Course syllabus
· Course objectives - Indication of reference texts - Examination methods;
· SSN-Historiographic Aspects - From the NHS to the Lombardy SSR;
· Business Organization - Concepts;
· Classification of health personnel
· New rules on public employment
· Planning and control in healthcare
· The health professions of the reference class
· SSN-Historiographic Aspects - From the NHS to the Lombardy SSR;
· Business Organization - Concepts;
· Classification of health personnel
· New rules on public employment
· Planning and control in healthcare
· The health professions of the reference class
Teaching methods
Frontal lessons
Teaching Resources
· The manager of the health professions - role and prospects in the context of the Public Administration - Rosaria Alvaro - Giovanni Antonetti - Masssimo Guerrieri Wol - Mauro Petrangeli - EdiSES
· Management and performance in public health 2018 - Francesco Manca, Emiliano David Angius - Ipsoa - 2018
· Manage staff in Italian healthcare companies - context, policies, tools - Carlo De Petro - McGraw-Hill
· Health economics and management, Sector, system, companies, protagonists - Federico Lega - EGEA. 2018
· Management and performance in public health 2018 - Francesco Manca, Emiliano David Angius - Ipsoa - 2018
· Manage staff in Italian healthcare companies - context, policies, tools - Carlo De Petro - McGraw-Hill
· Health economics and management, Sector, system, companies, protagonists - Federico Lega - EGEA. 2018
Organizzazione aziendale
Course syllabus
1. Challenges and "future" of the Italian health sector: implications for the management of healthcare companies and for professionals
2. The complexity of healthcare companies
3. Why does "management does matter" in healthcare? And which one?
4. Professionalism: resource and complication
5. Uniformity and Differences of the Private and Public Healthcare Company
6. Meaning and role of clinical management and engagement in the healthcare company
7. Running the health company: a matter of method
8. Planning as a leadership exercise (abrasive)
9. Strategic change
10. Budgeting and performance management
11. Strategic human resources management and organization
12. Hospital networks, the hospital and its transformations
13. Primary care and new paradigms of territorial health services: from performance to population health management
14. Epilogue: the key issues to boost the NHS and the Italian health sector
Allocated resources: Structure characteristics and accreditation requirements; Process management: health,
operators, budget and quality; Calculation of requirements;
2. The contract rules: CCNL - rights and obligations; Company supplementary contracts; The management of requests
(holidays, permits, 104, expectations, recovery hours, compulsory and optional approach ); working and working
hours (contract to TP or PT); Hourly dress/undress split recognition; physical fitness: limitations / requirements
from MC3. Governance of activities. Daily SGQ: procedures, protocols, operating instructions; Activity management tools: work plans; Staff management tools: absence planning: Integration and digitization; Storage and archiving.
2. The complexity of healthcare companies
3. Why does "management does matter" in healthcare? And which one?
4. Professionalism: resource and complication
5. Uniformity and Differences of the Private and Public Healthcare Company
6. Meaning and role of clinical management and engagement in the healthcare company
7. Running the health company: a matter of method
8. Planning as a leadership exercise (abrasive)
9. Strategic change
10. Budgeting and performance management
11. Strategic human resources management and organization
12. Hospital networks, the hospital and its transformations
13. Primary care and new paradigms of territorial health services: from performance to population health management
14. Epilogue: the key issues to boost the NHS and the Italian health sector
Allocated resources: Structure characteristics and accreditation requirements; Process management: health,
operators, budget and quality; Calculation of requirements;
2. The contract rules: CCNL - rights and obligations; Company supplementary contracts; The management of requests
(holidays, permits, 104, expectations, recovery hours, compulsory and optional approach ); working and working
hours (contract to TP or PT); Hourly dress/undress split recognition; physical fitness: limitations / requirements
from MC3. Governance of activities. Daily SGQ: procedures, protocols, operating instructions; Activity management tools: work plans; Staff management tools: absence planning: Integration and digitization; Storage and archiving.
Teaching methods
Frontal lessons
Teaching Resources
Slides e altro materiale a cura del docente
- Lega F., Economia e Management Sanitario: Settore, Sistema, Aziende, Protagonisti, EGEA, 2018.
- Pennini A., Barbieri G., Le responsabilità del coordinatore delle professioni sanitarie 2/e, Mc Graw Hill, 2017.
- Calamandrei, Manuale di management per le professioni sanitarie 4/e, Mc Graw Hill, 2015
- Lega F., Economia e Management Sanitario: Settore, Sistema, Aziende, Protagonisti, EGEA, 2018.
- Pennini A., Barbieri G., Le responsabilità del coordinatore delle professioni sanitarie 2/e, Mc Graw Hill, 2017.
- Calamandrei, Manuale di management per le professioni sanitarie 4/e, Mc Graw Hill, 2015
Organizzazione aziendale
SECS-P/10 - ORGANIZATION AND HUMAN RESOURCE MANAGEMENT - University credits: 4
Lessons: 32 hours
Professor:
Lega Federico
Scienza tecniche mediche applicate
MED/50 - APPLIED MEDICAL TECHNOLOGY AND METHODOLOGY - University credits: 1
Lessons: 8 hours
Professor:
De Martino Vincenzo
Scienze tecniche di medicina di laboratorio
MED/46 - BIOTECHNOLOGY AND METHODS IN LABORATORY MEDICINE - University credits: 1
Lessons: 8 hours
Professor:
Stocco Matteo
Professor(s)
Reception:
Weekly - plese write to [email protected]
Department of Scienze Biomediche per la Salute - Via Pascal 36