English Business Communication
A.Y. 2024/2025
Learning objectives
The course aims at developing/enhancing the students' workplace communication skills in corporate and institutional settings, providing a theoretical foundation of business communication principles and strengthening their capacity for successful communication in the context of business with its etiquette and specific rules.
Expected learning outcomes
By the end of the course, the students should be able to: - correctly use relevant terminology in context; - implement specific communicative strategies in professional contexts, such as making business calls, having a job interview and communicating in a business setting; - read and analyze newspaper articles and business texts; - write emails, memos, reports, CVs and business letters; - listen to and understand discussions, presentations and interviews and be able to participate in them.
Lesson period: Third trimester
Assessment methods: Esame
Assessment result: voto verbalizzato in trentesimi
Single course
This course can be attended as a single course.
Course syllabus and organization
Single session
Responsible
Lesson period
Third trimester
Course syllabus
The course contents are divided into two main components;
- the grammar and vocabulary topics from the book Business Partner B1+, thematically organised into the eight chapters (1) Organisation, (2) Brands, (3) Job-Hunting, (4) Business Strategy, (5) Logistics, (6) Entrepreneurs, (7) Working Abroad and (8) Leadership;
- the content of the articles (academic and non-academic) revolving around the forms of storytelling applied to marketing, assessed through theoretical contributions and case studies, which are available in the Selected Readings that will be uploaded to the platform Ariel (the Selected Readings also contain excerpts from the book Oxford Academic Vocabulary Practice: Upper-Intermediate B2-C1, which will be used during the workshops).
The programme is the same for both attending and non-attending students, but, considering the volume of the contents, attendance is highly recommended to ensure the gradual build-up of knowledge and language skills.
- the grammar and vocabulary topics from the book Business Partner B1+, thematically organised into the eight chapters (1) Organisation, (2) Brands, (3) Job-Hunting, (4) Business Strategy, (5) Logistics, (6) Entrepreneurs, (7) Working Abroad and (8) Leadership;
- the content of the articles (academic and non-academic) revolving around the forms of storytelling applied to marketing, assessed through theoretical contributions and case studies, which are available in the Selected Readings that will be uploaded to the platform Ariel (the Selected Readings also contain excerpts from the book Oxford Academic Vocabulary Practice: Upper-Intermediate B2-C1, which will be used during the workshops).
The programme is the same for both attending and non-attending students, but, considering the volume of the contents, attendance is highly recommended to ensure the gradual build-up of knowledge and language skills.
Prerequisites for admission
To successfully handle the course content, it is recommended that students review B1-level items of lexis and grammar.
Teaching methods
In order to reach the course aims, the programme will involve interactive lessons and workshops aimed at testing and developing the four skills (speaking, listening, writing and reading). To that end, students will be required to actively participate both as individuals and in small groups. At the end of the task, the lecturer will ask for feedback on the work produced to clear up any misunderstandings or supplement the reported outcome with further details.
Teaching Resources
MANDATORY:
- I. Dubicka, M. O'Keeffe, B. Dignen, M. Hogan, L. Wright, Business Partner B1+, Pearson Education Limited, Harlow, 2018 (ISBN: 978-1292233550, Coursebook);
- Selected Readings, downloadable from the platform Ariel.
OPTIONAL
- J. Moore, Oxford Academic Vocabulary Practice Upper Intermediate B2-C1, Oxford University Press, Oxford, 2017 (ISBN: 978-0194000918, Coursebook);
- A. Zanola, La lingua inglese per la comunicazione scientifica e professionale, Carocci, Roma, 2023 (ISBN: 9788829017676).
- I. Dubicka, M. O'Keeffe, B. Dignen, M. Hogan, L. Wright, Business Partner B1+, Pearson Education Limited, Harlow, 2018 (ISBN: 978-1292233550, Coursebook);
- Selected Readings, downloadable from the platform Ariel.
OPTIONAL
- J. Moore, Oxford Academic Vocabulary Practice Upper Intermediate B2-C1, Oxford University Press, Oxford, 2017 (ISBN: 978-0194000918, Coursebook);
- A. Zanola, La lingua inglese per la comunicazione scientifica e professionale, Carocci, Roma, 2023 (ISBN: 9788829017676).
Assessment methods and Criteria
Achievement of the stated aims for this module will be ascertained via a written exam made up of closed questions (multiple choice, gap fill, matching) comprising:
- an oral comprehension test on one or more of the topics presented in class;
- one or more written comprehension tests whose text type will be chosen from those seen throughout the course;
- a written expression test to be filled in with the missing phrases;
- grammar and vocabulary questions to test students' knowledge of the specific Business English contents presented throughout the course;
- questions aimed at assessing students' comprehension of the academic texts on storytelling analysed and discussed in class.
If awarded a Pass in the written exam, students willing to have their final mark amended will be able to sit a complementary oral exam as per the lecturer's instructions.
- an oral comprehension test on one or more of the topics presented in class;
- one or more written comprehension tests whose text type will be chosen from those seen throughout the course;
- a written expression test to be filled in with the missing phrases;
- grammar and vocabulary questions to test students' knowledge of the specific Business English contents presented throughout the course;
- questions aimed at assessing students' comprehension of the academic texts on storytelling analysed and discussed in class.
If awarded a Pass in the written exam, students willing to have their final mark amended will be able to sit a complementary oral exam as per the lecturer's instructions.
L-LIN/12 - LANGUAGE AND TRANSLATION - ENGLISH - University credits: 9
Lessons: 60 hours
Professor:
Manni Massimiliano
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