International Students Office - Welcome Desk
There are several information and guidance services for international students enrolling at the University of Milan or on mobility programmes.
Welcome Day
New international students can learn about dedicated services and opportunities at the University Welcome Day, co-organized by the International Students Office, the Registrars, the Career Guidance Service, the Student Sports Association and the Municipality of Milan.
Welcome Guide and Vademecum
You can also check out the Welcome Guide and Vademecum, which are available both online and on print.
As part of our commitment to supporting our international student community, we are pleased to introduce our new dedicated service, the International Welcome Desk.
This new service will assist you whether you have questions about visas, need help with study plans, lessons, accommodation or scholarship, seek guidance on cultural adaptation, or just want to connect with fellow students.
The International Welcome Desk team is available at the following addresses and through the following Teams accounts for chat only:
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Address |
Account chat MS teams |
Time |
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Via Festa del Perdono 7 |
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Via Santa Sofia 9 |
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Via Conservatorio 7 |
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Via Celoria 18 |
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Piazza I. Montanelli 1 (Sesto San Giovanni) |
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International students who decide to study in Italy often find themselves thrown into a very different system and culture. They have to deal with unfamiliar and sometimes complex bureaucratic procedures.
That is why we have created the Welcome Desk, a service for international students who come to Milan for the first time, as well as those who already live in the city and need to verify the validity of academic qualifications obtained abroad in order to enrol in one of our courses.
The Welcome Desk will help your get started in your journey.
How to access the service
The Welcome Desk is located on Via S. Sofia, near the main campus on Via Festa del Perdono.
You will have to make an appointment, following these instructions:
- Register on the portal
- Access Informastudenti
- Select "First-year international students", and a day and time for your appointment
International Students - Welcome Desk
To book an appointment, visit Student Desks - Locations and opening hours.
If you have obtained your qualification abroad, please contact the International Students and Double Degree Programme Office’s Welcome Desk by opening a request on InformaStudenti, category International.
Guidance services for choosing a course of study, internship and job search:
Cosp - University Study and Career Guidance Services
Contacts
Section: Orientamento alla scelta del corso
Tel. +39 02 503 12113-13779
Cosp Instagram profile
Information and appointments:
Contact Center – Informastudenti
Tel: 02 503 13507
Tel: 02 503 13509
Filing a complaint is one of several ways to get your voice heard by those who have the authority and competence to respond immediately and effectively, and to solve problems. A report on student complaints is regularly sent to the study programme boards, the Quality Assurance Board and the General Director.
Complaints must be submitted through an online procedure with separate forms for 4 macro areas of study.
