Strategies and Performance Management in Companies in the Health Sector

The learning objectives of the course aim to develop the knowledge on strategic planning, strategic control and performance management in the organizations of the health sector, also with reference to the relationships that can be established between public and private organizations. In particular, students will be introduced to:
concepts, methods and tools related to strategic planning, highlighting both similarities and differences between public healthcare organizations, private healthcare organizations, and other firms in health industry;
concepts, methods and tools for strategic control, applying the frameworks and tools to the different categories of organizations in the health sector;
knowledge on the performance management systems and the application of multidimensional performance systems in healthcare organizations;
concepts and tools for an interpretative view on public-private relations.
knowledge on different typologies of business - government relations and their application in the health sector.

At the end of the course, the student will be able to:
know the main methods and tools of strategic planning, strategic control and performance management for organizations in the health sector.
apply tools for the analysis of the external and internal environment, for the formulation of strategies and for strategic control.
develop capacity to understand and analyze the performances of organizations in the health sector, also on the basis of the models defined at national and regional level.
build a multidimensional performance dashboard by selecting the assessment dimensions and the indicators.
know the different typologies of business - government relations and their application in the health sector.


Further, through the learning work done with case studies, class discussion, individual and group presentation, assignment on distance, participants will develop autonomy of judgment, self-learning capability, and communication and presentation skills.