Contacts

For information about undergraduate and graduate programmescounselling and support activities contact Cosp – Study and Career Guidance Centre

For information about administrative procedures (admission, enrolment, scholarships, fees, qualification suitability etc.)

Welcome Desk
Students residing abroad or having a foreign educational qualification can contact directly the International Students Welcome Desk by sending an email to:
[email protected]

Student Information online Service – InformaStudenti
All students can ask for information or for an appointment with the Students Office through Servizio Informastudenti by logging in with:

  • ID and password chosen when registering to our Univeristy website, if  not yet enrolled
  • ID and password assigned by the University (@studenti.unimi.it) once enrolled.

Student information online service – Informastudenti, allows you to send or receive documents online. It also informs you about the progress of your enquiry.

Contact center

For information and assistance, dial +39 02 5032 5032
This number is active for both national and international calls. You will be charged for calling a fixed line, depending on your phone plan.

Contact center hours:
Monday to Friday from 9 am to 4 pm.

Via Festa del Perdono 7

Payments and scholarships information

International Students - Welcome Desk

To book an appointment, visit Student Desks - Locations and opening hours.

If you have obtained your qualification abroad, please contact the International Students and Double Degree Programme Office’s Welcome Desk by opening a request on InformaStudenti, category International.

Information and appointments:
Contact Center – Informastudenti

For partner universities:
[email protected]

Information and appointments
Contact Center – Informastudenti

For partner universities:
[email protected]

 

Information

Phone support

  • number: 02 503 12366
  • time: Monday, Wednesday and Friday, from 9.30 am to 12.30 am
  • If you are a faculty or staff member and would like to report any problems with the contents of the website, or publish a new content, use SPOC > Siti web di Ateneo > Redazione web 
  • If you are a website user and have any technical problems, use our web support service
  • If you are a web editor of the University and need technical assistance, use SPOC > Siti web di Ateneo > Assistenza tecnica dei siti istituzionali. Manuals and other support materials are available in the dedicated section of LaStatale@work

If you are a student and you need help with Unimia, please:

For requests and problems related to university e-mail boxes and web data access

  • Students can refer to InformaStudenti -  IT services - University E-mail
  • Staff can access IT Online Help Desk:, by using their university credentials, or if not possible, by leaving a message at the phone number 02503 15222.

For technical problems related to staff workstations, such as:

  • Base level hardware and software malfunctioning
  • Antivirus
  • Software included in the University frame programmes
  • University administrative management software
  • Webservices available on university website

Please contact the IT SPOC (Single Point Of Contact) by using your university credentials

  • Press Office
    Via Festa del Perdono, 7 - 20122 Milan
    Tel. +39 02 503 12983 - 12025
    [email protected]

  • Web Communication and Graphic Design Office
    Via Festa del Perdono, 7 - 20122 Milan
    Tel. +39 02 503 12103 – 12104
    [email protected]

  • Events Office (Great Hall, Board Room, Sala Napoleonica, Palazzo Feltrinelli)
    Tel. +39 02 503 12090 - 12092
    [email protected]

Find a person, office or facility

Want to find someone? Look up the University address book Who & Where

Write to the University certified email

To send formal notices and requests, declarations or other legal documents, use the University certified email (PEC).

The certified email cannot be used for information on admission tests, enrolments, transfers, fees and contributions, scholarships, online services, or any matters related to student careers.

Complaint

Filing a complaint is one of several ways to get your voice heard by those who have the authority and competence to respond immediately and effectively, and to solve problems.